Frequently Asked Questions
About Silverkaari
What is Silverkaari?
Silverkaari is a brand that celebrates artistry, heritage, and individuality by transforming silver into meaningful creations, including bespoke phone covers, jewelry, and antique artifacts.
What makes Silverkaari unique?
Our handcrafted designs blend traditional Indian heritage with modern aesthetics, offering premium-quality, customizable silver products that are truly one of a kind.
Are your products handcrafted?
Yes, all our products are meticulously handcrafted by skilled artisans with years of experience.
What materials do you use?
We use the finest quality silver to ensure elegance, durability, and lasting value.
Do you draw inspiration from Indian culture?
Absolutely! Our designs are deeply rooted in India’s rich cultural heritage, infused with contemporary elements.
Product Information
What types of products does Silverkaari offer?
We offer bespoke silver phone covers, timeless jewellery, antique artifacts, and other silver creations with intricate designs.
Can I customize a product?
Yes, we offer personalization options to create pieces that reflect your unique style and preferences.
Are your products suitable for gifting?
Definitely! Our products make thoughtful and luxurious gifts for any occasion.
Do you offer jewelry for men as well?
Yes, we offer a variety of silver jewelry options for both men and women.
Do your products tarnish over time?
Our silver products are made from high-quality materials and come with care instructions to minimize tarnishing and maintain their shine.
Order & Shipping
How do I place an order?
You can place an order directly through our website by selecting your desired product and following the checkout process.
Do you offer worldwide shipping?
Yes, we ship our products worldwide.
How long does it take to process an order?
Since our products are handcrafted, it may take 5–7 business days to process and ship your order.
What shipping carriers do you use?
We work with reliable carriers to ensure timely and safe delivery of your products.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor its progress.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unused and undamaged items. Customized products, however, are non-returnable.
Can I exchange a product?
Yes, exchanges are possible within 7 days of delivery, provided the item is unused and in its original condition.
What if my product arrives damaged?
In the unlikely event of damage, please contact us within 48 hours of delivery with photos of the product, and we will assist you promptly.
Care & Maintenance
How should I care for my silver products?
Clean your silver items gently with a soft cloth and store them in a dry place to avoid tarnishing. Avoid exposure to moisture and chemicals for long-lasting shine.
Do you provide after-sales support?
Yes, we’re happy to help with any questions or concerns about your product even after purchase.